Coronavirus NYC Food Resource Guide: Throgs Neck/Coop City

by Melissa Gallanter, RD

The Hunter College NYC Food Policy Center has partnered with Share MealsHunger Free AmericaBetaNYC and Plentiful to compile the most current and accurate data for these resource guides, which are CONTINUALLY UPDATED.

THE RESOURCE GUIDES ARE MADE POSSIBLE THROUGH A COMMUNITY-WIDE EFFORT. IF YOU KNOW OF ANY CHANGES OR UPDATES TO THE FOLLOWING INFORMATION, PLEASE EMAIL info@nycfoodpolicy.org. THANK YOU!

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Coronavirus NYC Food Resource Guide: Throgs Neck/Coop City

As New York City faces increasing closures and changes to everyday life due to coronavirus (COVID-19), the HUNTER COLLEGE NYC FOOD POLICY CENTER aims to provide additional resources and support to community members whose lives are impacted by COVID-19.

Below is a resource guide with the following information: meals for children, meals for seniors, retail food stores and their delivery/benefits policies, local food pantries and soup kitchens, resources for homeless people, resources for immigrant populations and resources for people with disabilities.

The Center has also included citywide organizations and additional resources for New Yorkers, which are applicable to community members outside of Throgs Neck/Coop City as well. If you have family, friends or co-workers in other neighborhoods, please refer to our website where we have published additional reports. Please always call the listed organizations before visiting to get the latest information about their services, as many are changing daily. 

If you or someone you know has additional questions or is facing hunger or food insecurity please contact us at info@nycfoodpolicy.org or call the following organizations:

  • USDA National Hunger Hotline (Hunger Free America): 1-866-3-HUNGRY or 1-877-8-HAMBRE (para español); Monday through Friday (7 a.m. to 10 p.m. ET)
  • HRA’s Emergency Food Hotline: 866-888-8777
  • Shelter or Temporary Housing Assistance: 3-1-1

Throgs Neck/Coop City Food Pantries and Soup Kitchens

The Hunter College NYC Food Policy Center is collaborating with Plentiful: a completely free, easy-to-use reservation system for food pantries and the people they serve. Through their database, the information below is constantly updated with the latest opening hours and/or changes due to COVID-19.

Many pantries require identification but may be making exceptions under the COVID-19 pandemic. Please call to see if identification is required.

EMERGENCY HELP NEEDED: Millions of New Yorkers rely on food pantries and soup kitchens to survive. To date, ⅓ have closed in NYC due to COVID-19. They relied on retired seniors to volunteer and since seniors can no longer safely leave their homes, pantries are in desperate need of young and healthy volunteers.

VOLUNTEER TO SERVE EMERGENCY FOOD TODAY WITH IN IT TOGETHER NYC.

  • Family Worship Center Church of God of Prophecy
    3031 Cross Bronx Expy, Bronx, NY 10465
    (914) 414-2697, (347) 281-5362
    Status: open
    ID Required: yes
    • Friday 12:00PM-3:00PM
    • Food pantry opens at 2PM and closes when food runs out
    • Pantry operates on a first-come-first-serve basis
  • Black Forum of Co-op City
    920 Baychester Ave, Building 1A, Bronx, NY 10475
    (718) 320-8035
    Status: open
    ID Required: yes
    • Tuesday March 16 11:00AM-12:45PM
    • Thursday March 18 11:00AM-12:45PM
    • Friday March 19 11:00AM-12:45PM
    • Tuesday March 23 11:00AM-12:45PM
    • Thursday March 25 11:00AM-12:45PM
    • Friday March 26 11:00AM-12:45PM
    • Tuesday March 30 11:00AM-12:45PM
    • Thursday April 1 11:00AM-12:45PM
    • Friday April 2 11:00AM-12:45PM
    • Tuesday April 6 11:00AM-12:45PM
    • Thursday April 8 11:00AM-12:45PM
    • Friday April 9 11:00AM-12:45PM
    • Tuesday April 13 11:00AM-12:45PM
    • Recommend bringing a large shopping cart, having 3 clean sturdy plastic bags and a pen to log in attendance
    • Service is provided outdoors
    • Government issued IDs are preferred (Driver's license, Real ID, Non-driver ID)
  • Co-op City SDA Church Food Pantry
    1010 Baychester Ave, Bronx, NY 10475
    (646) 851-8591
    Status: open
    ID Required: yes
    • Wednesday 5:30PM-7:00PM
    • Open to Bronx residents only
    • Picture ID with residents address is required
    • Recommend bringing a large shopping cart
  • Cardinal McCloskey Services
    2501 Grand Concourse, 4th Floor, Bronx, NY 10475
    (914) 997-8000
    Status: closed
    ID Required: unknown
    • Temporarily closed until further notice

Department of Education Meal Hubs (Breakfast, Lunch and Dinner)

  • To ensure everyone can access nutritious meals, the Department of Education’s Meal Hubs have expanded service to include all children and adults across the five boroughs.
  • Sites will be serving grab-and-go meal service for adults and children and no one will be turned away.
  • See menus for Breakfast and Lunch.
  • No registration or identification required.
  • All New Yorkers can pick up grab-and-go meals from meal hubs Monday to Friday between 3:00PM-5:00PM
  • Take-out meals for students learning remotely will be available on school days only from 9:00AM-12:00PM. Find a take-out meal location near you.
    • No one will be turned away at any time
    • All adults and children can pick up three meals at one time.
    • Vegetarian and halal options available at all sites.
  • Parents/guardians CAN pick up meals without their children present
  • Please check the DOE website for updates and search for Free Meals at the select public school buildings here or text “NYCFOOD” or “COMIDA” to 877-877.
  • Meal Distribution Sites (3 Meals/Day) (Grab-and-Go)* Meal Hubs in Throgs Neck/Coop City

Sites expected to be open today as of 11/05/2020 at 06:40AM, unless it is a holiday.

  • P.S. 175 City Island
    200 CITY ISLAND AVENUE, Bronx 10464
    non-kosher, No Accessibility
  • P.S. 072 Dr. William Dorney
    2951 DEWEY AVENUE, Bronx 10465
    non-kosher, Fully Accessible
  • P.S. 160 Walt Disney
    4140 HUTCHINSON RIVER PKWAY EA, Bronx 10475
    non-kosher, Partially Accessible

Meals for Seniors (60-years-old and above)

  • General Food Assistance Resources
    • Any New Yorker, including seniors, can visit nyc.gov/GetFood or call 311 and say “Get Food” for a list of key additional key resources:
      • A list of locations of grab and go pick up of meals and pantry bags for seniors who have someone who can shop for them
      • Information regarding how to apply for and use SNAP
    • A portal to find out if you’re eligible for and enroll in Emergency Food Delivery
  • Additional Meal Delivery (see local list below for meal delivery providers)
    • Meal delivery services work on a case-by-case basis and may offer breakfast, lunch and/or dinner depending on the case.
    • Citymeals on Wheels delivers meals to seniors meeting the following criteria:
      • Must be 60 years of age or older
      • Must be unable to prepare nutritious meals or have no one to do so for you
      • Must be able to live safely at home if services are provided to you
      • Must be physically or mentally incapacitated and in need of some assistance
      • Even if you receive home care or Medicaid, you are still eligible to get meals if the home care worker cannot prepare a meal to fit your dietary or religious restrictions, or if he or she is designated to assist only with other tasks.
      • Click this link and enter your zip code at the bottom of the page to sign up, or call the organization at 212-687-1234.
    • Commodity Supplemental Food Program (CSFP) at NYC Health + Hospitals / Kings County:
      • The New York State Department of Health's Commodity Supplemental Food Program (CSFP) offers free, nutritious foods to seniors aged 60 years of age and older.
      • Provides a free supplemental food package, once a month, to Senior citizens 60 years and older. Packages may include: cheese, canned vegetables and fruits, canned meats and fish, breakfast cereals, UHT and nonfat dry milk, fruit juices, rice, spaghetti, macaroni, whole grain rotini, peanut butter, dried beans.
      • Who Can Apply for CSFP:
        • Seniors 60 years of age or older
        • To be eligible, applicants must have an income that falls within the CSFP guidelines established by the federal government, and be a resident of New York State.
      • *How Do I Apply for CSFP: *To apply for the CSFP Program, please call a CSFP local agency provider nearest you for application information. Once each month you or your proxy will pick up your food at a convenient food distribution site. The CSFP local agency providers are listed below:
        • Locations:
          • New York Common Pantry: 423-438 E 138th St, Bronx, NY 10454
            • (917) 982-2564
          • Kings County Hospital Center: 840 Alabama Ave, Brooklyn, NY 11207
            • (718) 498-9208
          • Kings County Hospital Center: 91-29 143rd St, Jamaica, NY 11435
            • (718) 523-2220
    • GoGoGrandparent
      • Allows use of Lyft or Uber without a smartphone.
      • Step 1: Register for GoGo by clicking here or by calling 1 (855) 464-6872.
      • Step 2: CALL 1 (855) 464-6872 and wait to hear: “Thanks for calling GoGo”
      • Step 3:
        • PRESS 1 to immediately request a Lyft or Uber to your home.
        • PRESS 2 to request a Lyft or Uber to where we dropped you off last.
        • PRESS 3, 4 or 5 to request a Lyft or Uber to a custom pick up location (once you’re registered please give us a call to set these up).
        • PRESS 6 to request a Lyft or Uber with an operator.
        • PRESS 7 to request meals delivered from local restaurants near you, by delivery services like DoorDash, GrubHub, Postmates, and Uber Eats.
        • PRESS 8 to request groceries delivered from local supermarkets, by services like Instacart, Postmates, Shipt, and more.
        • PRESS 0 to speak with an operator about scheduling requests in advance or anything else.
    • GoGoGourmet: Meals delivered to the door of your home (855) 754-5328
    • GoGoGroceries: Groceries, delivered to the door of your home (855) 222-4919
  • The National Supermarket Association, in partnership with Lyft, is providing access to transportation for seniors in New York City
    • Using the code NSARELIEF in the Lyft app, seniors will have access to $25 for rides to and from designated National Supermarket Association-affiliated supermarkets in the Bronx, Queens, Brooklyn, and Upper Manhattan during designated senior hours, between 5:30am and 9:30am.
  • Uber started a service for senior citizens to order UberEats meal deliveries without the app by ordering food over the phone with a live Uber representative and getting it delivered to their door.
    • Customers will only need a SMS or text-based phone to get started
    • When they call 1-833-USE-UBER, a live team member will walk them through their options, take and place the order and dispatch a delivery driver for dropoff
    • The service is available daily from 7AM to 9PM
    • Gives full access to Uber’s NYC Eats restaurant partners and will include a tipping option (but with no delivery or service fees)
  • PLEASE SCROLL DOWN to the section “Citywide Non-Profit Organizations Offering Food Delivery and/or Mobile Markets” FOR MORE MEAL DELIVERY OPTIONS

Special Supermarket Shopping Hours for Seniors Only

  • Aldi
    • 8:30AM-9:30AM is reserved for seniors, expectant mothers and those with underlying health concerns on Tuesdays and Thursdays*. *
    • See Store Finder Here for the nearest Aldi
  • Big Lots
    • First shopping hour is reserved for senior citizens (65+) and those with underlying health concerns who feel they are most vulnerable to the virus. at-risk individuals.
    • See Store Finder Here for the nearest Big Lots
  • BJs Wholesale Club
  • Dollar General
    • First hour of opening for senior shopping only.
    • See Store Finder Here for the nearest Dollar General
  • Fairway Market
    • 8 a.m. to 9 a.m. open to those 65 and older, those with increased susceptibility to serious illness, and expecting mothers
    • See Store Finder Here for nearest Fairway Market
  • Foodtown
    • 7AM-8AM is reserved for customers 65 and older. ID is required.
  • Food Bazaar
  • Gristedes
    • 7AM-8AM on Tuesdays and Wednesdays is reserved for senior, immunocompromised and disabled customers. 
  • Key Food Supermarkets
    • 7AM-8AM is open for seniors. Some stores may be offering hours for People with Disabilities, call a store near before visiting to find out their policy.
  • Rite Aid
    • 9AM-10AM is open for seniors and individuals with a weakened immune system.
  • Stop and Shop
    • 6:00 am – 7:30 am is reserved for senior customers (60+)
    • See Store Finder Here for the nearest Stop and Shop
  • Target
    • First shopping hour on Tuesday and Wednesday mornings is reserved for seniors and those with underlying health conditions.
    • See Store Finder Here for the nearest Target
  • Trader Joe’s
    • Either 8am to 9am or 9 am to 10 am (depending on the store), a special line for senior customers outside the store to ensure expedited service.
    • See Store Finder Here for the nearest Trader Joe’s
  • Whole Foods
    • All Whole Foods Markets have dedicated shopping hours for seniors 60 and older, those with disabilities and high risk individuals. Find local store hours here
    • Select Whole Foods Markets have dedicated grocery pickup for members 60 and older, those with disabilities and high risk individuals.
  • Costco
    • 9-10AM on Tuesday and Thursday for members 60 and older and people with disabilities or who are immunocompromised 
    • Exceptions:
      • Brooklyn and Staten Island stores Senior Shopping Hours are 8-9AM, Mon-Fri

Supermarkets, Delis, Bodegas & Retail Food Stores (Offering Delivery)

This list below includes all retail food stores within the neighborhood from the New York State Retail Food Store Open Data and a Google Maps Places API search with keyword search terms “bakery, convenience store, deli, food, grocery, supermarket.” 

  • For delivery services such as DoorDashInstacartFreshDirectGrubHubPeapodPostmates,  ShiptSeamlessYelp and UberEats, an email address and credit card is required for registration. 
  • The listed apps do not accept SNAP (EBT) payments for delivery, but many retailers do IN-STORE.
  • The SNAP Retailer Locator allows anyone to locate nearby SNAP-authorized retailers by entering a street address, city, and state, or zip code. Enter your starting location and select a retailer or map point to get details and directions
  • Delivery fees range from around $0.99 to $10, but most fees are waived if you spend over $10 or $15 in the app (for independent grocers, this may be higher)
  • Many delivery services are flooded and there may be extra long wait times, unavailable products and/or no delivery possible.

The Food Policy Center team is in the process of verifying the status of any retail food store listed without a phone number.

Please call stores before visiting, as their services (take-out, delivery, benefits such as SNAP) may be changing frequently due to COVID-19.

  • 7-Eleven
    3508 E Tremont Ave, Bronx, NY 10465
    (718) 676-0657

    • Sunday-Saturday: Open 24/7
    • SNAP/WIC accepted
    • Delivery available 24/7 by 7NOW app. Use code 711TREAT for $7 off your first order.
    • Delivery radius: 1.5 miles
    • Delivery fees: Orders below $15 have a fee of $1.99
  • Barino's Market
    3244 Ampere Ave, Bronx, NY 10465
    (718) 828-9200

    • Monday-Saturday 7:00AM-3:00PM: Delivery Hours
    • SNAP accepted in-store only
    • Delivery available by phone
    • Delivery minimum: $20
    • Curbside pickup available by phone
  • CVS
    3775 E Tremont Ave, Bronx, NY 10465
    (718) 597-3757

    • Sunday-Saturday: Open 24/7
    • Wednesday 9:00AM-10:00AM: Senior Shopping Hours
    • SNAP accepted in-store only
    • Delivery available 24/7 by Shipt
    • Delivery radius: see the coverage map here
    • Delivery fees: Orders under $35 have a $7 delivery fee. Orders over $35 have free delivery.
  • Fine Fare Supermarket
    3680 E Tremont Ave, Bronx, NY 10465
    (718) 319-8414

    • Sunday-Saturday 5:00AM-12:00AM
    • SNAP/WIC accepted
    • Delivery available by visiting store website
    • Delivery radius: within store zip code
    • Delivery fee: $6
  • Green Apple Deli & Grocery
    3571 E Tremont Ave, Bronx, NY 10465
    (347) 621-2687

    • Sunday-Saturday 12:00AM-1:00AM
    • SNAP/WIC accepted
    • Delivery available by Uber Eats, Grubhub, and DoorDash
    • Pickup available by phone
  • Lizzie's Supermarket
    3201 Layton Ave, Bronx, NY 10465
    (718) 597-8142

    • Sunday-Saturday 7:00AM-9:00PM
    • SNAP accepted in-store only
    • Delivery available by phone
    • Delivery radius: 2 blocks
    • Delivery minimum: $25
    • Delivery fee: $5
  • Modern Fruit
    3822 E Tremont Ave, Bronx, NY 10465
    (718) 892-5999

    • Monday-Saturday 7:00AM-8:00PM
    • Sunday 7:00AM-3:00PM
    • SNAP accepted in-store only
    • Delivery available by phone
    • Delivery radius within zipcodes: 10451, 10460, and 10470
    • Delivery minimum: $10
    • Curbside pickup available
  • Phillips Gourmet Deli
    3659 E Tremont Ave, Bronx, NY 10465
    (718) 792-1400

    • Sunday-Saturday 5:00AM-11:00PM
    • SNAP accepted, cold food only
    • Delivery available by Uber Eats
  • S & W Supermarket & Deli
    4028 E Tremont Ave, Bronx, NY 10465
    (718) 892-7666

    • Sunday-Saturday 6:30AM-11:45PM
    • SNAP/WIC accepted
    • Delivery available by Grubhub and Uber Eats
    • Curbside pickup available by phone
  • T & G Finest Deli & Grocery
    3211 Philip Ave, Bronx, NY 10465
    (718) 409-2915

    • Sunday-Saturday 9:00AM-5:00PM
    • SNAP/WIC not accepted
    • Delivery available by Uber Eats and Grubhub
    • Delivery radius: the Bronx
  • Target Grocery
    815 E Hutchinson River Pkwy, Bronx, NY 10465
    (718) 536-2689

    • Wednesday 7:00AM-8:00AM: Senior Shopping Hours
    • SNAP/WIC accepted in-store only
    • Delivery available 24/7 by Shipt
    • Delivery radius: see the coverage map here
    • Delivery fees: Orders under $35 have a $7 delivery fee. Orders over $35 have free delivery.
  • Walgreens
    3590 E Tremont Ave, Bronx, NY 10465
    (718) 792-9258

    • Sunday-Saturday 7:00AM-11:00PM
    • SNAP accepted
    • Delivery available by Instacart and visiting store website
  • Food Universe Marketplace
    2061 Bartow Ave, Bronx, NY 10475
    (718) 320-0930

    • Sunday-Saturday 7:00AM-10:00PM: Store Hours
    • Tuesday-Thursday 7:00AM-10:00AM: Senior Shopping Hours
    • SNAP/WIC accepted in-store only
    • Delivery available by Instacart
    • Delivery radius: within store zip code
    • Delivery minimum: $50
  • Food Universe Marketplace
    111 Dreiser Loop, Bronx, NY 10475
    (718) 671-7391

    • Sunday-Saturday 7:00AM-7:00PM
    • SNAP accepted in-store only
    • Delivery available by Instacart
    • Delivery radius: within store zip code
    • Delivery minimum: $75
    • Delivery fee: $10
  • Food Universe Marketplace
    119 Einstein Loop N, Bronx, NY 10475
    (718) 320-1297

    • Sunday 9:00AM-8:00PM
    • Monday-Friday 7:00AM-7:00PM
    • Saturday 8:00AM-10:00PM
    • SNAP/WIC accepted in-store only
    • Delivery available by Instacart
    • Delivery radius: within store zip code
    • Delivery minimum: $10
  • Rite Aid
    2063 Bartow Ave, Bronx, NY 10475
    (718) 379-8022

    • Monday, Friday 9:00AM-10:00AM: Senior Shopping Hours
    • SNAP/WIC accepted
    • Delivery available by Instacart
    • Delivery radius: within store zip code
    • Delivery minimum: $10
  • Stop & Shop
    2136 Bartow Ave, Bronx, NY 10475
    (718) 320-2902

    • Sunday-Saturday 6:00AM-12:00AM
    • SNAP/WIC accepted in-store only
    • Delivery available by Peapod
    • Delivery radius: throughout NYC
    • Delivery minimum: per Peapod
    • Delivery fee: As low as $2.95 with discounts, otherwise $6.95 for orders over $100, $9.95 for orders $60-$99.99
  • Stop & Shop
    691 Coop City Blvd, Bronx, NY 10475
    (718) 862-2809

    • Sunday-Saturday 6:00AM-11:00PM: Store Hours
    • Sunday-Saturday 6:00AM-7:30AM: Senior Shopping Hours
    • SNAP/WIC accepted in-store only
    • Delivery available by Peapod
    • Delivery radius: throughout NYC
    • Delivery minimum: per Peapod
    • Delivery fee: As low as $2.95 with discounts, otherwise $6.95 for orders over $100, $9.95 for orders $60-$99.99

Supermarkets, Delis, Bodegas & Retail Food Stores (No Delivery)

_This list below includes all retail food stores within the neighborhood from the New York State Retail Food Store Open Data and a Google Maps Places API search with keyword search terms “bakery, convenience store, deli, food, grocery, supermarket.” _

The Food Policy Center team is in the process of verifying the status of any retail food store listed without a phone number.

Please call stores before visiting, as their services (take-out, delivery, benefits such as SNAP) may be changing frequently due to COVID-19.

  • 15 Flavors NYC
    3813 E Tremont Ave, Bronx, NY 10465

    • Monday-Thursday 11:00AM-10:30AM: Store Hours
    • Friday-Sunday 11:00AM-11:00PM: Store Hours
  • Bella Deli Market
    4011 E Tremont Ave, Bronx, NY 10465
    (646) 420-0218

    • Sunday-Saturday: Open 24/7
    • SNAP/WIC not accepted
  • East Tremont Food Mart Inc
    4004 E Tremont Ave, Bronx, NY 10465
    (718) 823-0800

    • Sunday-Saturday 7:00AM-9:00PM
    • SNAP/WIC not accepted
  • J & D Food Market
    460 Quincy Ave, Bronx, NY 10465
    (718) 892-2126

    • Sunday-Saturday 7:00AM-7:00PM
    • SNAP/WIC accepted
    • Curbside pickup available by phone
  • Pal Deli and Grocery Inc.
    3438 E Tremont Ave, Bronx, NY 10465
    (718) 918-1413

    • Sunday-Saturday 9:00AM-5:00PM
    • SNAP/WIC accepted
  • Richie's Meat & Deli Market
    3818 E Tremont Ave, Bronx, NY 10465
    (718) 409-5202

    • Sunday-Saturday 12:00PM-4:00PM: Curbside Pickup Hours
    • SNAP/WIC not accepted
    • Curbside pickup available by phone
  • Super Foodtown of Throgg's Neck
    2945-65 Bruckner Blvd, Bronx, NY 10465
    (718) 379-7100

    • Sunday 8:00AM-9:00PM
    • Monday-Saturday 7:00AM-7:00PM
    • SNAP/WIC accepted
  • Throggs Neck Deli & Grill
    3742 E Tremont Ave, Bronx, NY 10465
    (718) 319-0511

    • Sunday-Saturday 5:00AM-10:00PM
    • SNAP accepted in-store only
  • SY Grace West Indian Supermarket
    4018b Boston Rd, Bronx, NY 10475
    (718) 671-5544

    • Sunday-Saturday 8:00AM-6:00PM: Senior Shopping Hours
    • SNAP accepted in-store only
  • Walgreens
    691 Co Op City Blvd, Store L, Bronx, NY 10475
    (718) 862-2847

    • Sunday-Saturday 7:00AM-11:00PM
    • SNAP accepted in-store only
    • Curbside pickup available by visiting store website

Farmers' Markets in Throgs Neck/Coop City

To ensure the below farmers's markets are open, please call or check the listed websites for the most up-to-date information.

Many farmers' markets accept cash, SNAP/EBT, debit/credit, WIC and Senior FMNP coupons. They may also offer Health Bucks for EBT users -- for every $5 spent in EBT, customers receive a $2 Health Buck coupon to purchase additional fruits and vegetables. For an updated list of farmers' markets near you (including days/hours of operation) visit nyc.gov/health and search "farmers markets."

*During the winter season, markets accept Health Bucks but may not distribute them.

Shelters, Transitional Housing and Services for Homeless People in Throgs Neck/Coop City

Many organizations that normally require proof of residence or ID are making exceptions due to coronavirus and extending services to people who are homeless or in crisis without documentation.

Below is a list of shelters, transitional housing and services for homeless people in the Throgs Neck/Coop City area. The NYC Food Policy Center will be continuously calling to check openings.

Please call before visiting in case of changes.

Also find shelter in NYC through the Coalition for the HomelessProject STAY and ShelterList. Call the Department of Homeless Services (DHS) 24-hour hotline for additional direction: (212)-361-0584, or the Prevention Assistance and Temporary Housing (PATH) office, also 24/7 at 917-521-3900.

There are no specific services for people experiencing homelessness found in this neighborhood. Please see the Hunter College NYC Food Policy Center's other neighborhood resource guides to find the closest shelters and services for people experiencing homelessness to you.

Resources for Immigrants and Undocumented Individuals & Families

The resources below come primarily from A Guide to Community-Based Organizations for Immigrants

While many food pantries and soup kitchens require ID under normal circumstances (COVID-19 may affect), some organizations are making exceptions for the state of emergency and extending their services to everyone in need, regardless of documentation.

Please call or email before visiting for updates about their services.

The following resources offer services for which ID/official residence is never required:

Catholic Charities Archdiocese of New York

  • Languages: English, Spanish
  • 1011 First Avenue, 11th Floor, New York, NY 10022
  • Helpline: (888) 744-7900, Mon-Fri 8:30am-5:30pm
  • Service delivery model has been transitioned to a telephonic model and we continue to serve the most vulnerable New Yorkers.  If you need help, please call the Catholic Charities Helpline at 1-888-744-7900, Mon - Fri 9AM to 8PM
  • Food pantry locations are open and provide “grab and go” bags so that New Yorkers will not go hungry during this “stay at home”.  In East Harlem, our food pantry is packing bags of food for delivery to homebound seniors. For more information, contact us at CCFOOD@ARCHNY.ORG  or the Food Hotline at 646-457-9730 for all food related inquiries. 
    • Bronx Center: 402 E 152 Street, between Melrose and 3rd Avenues
      • Wednesday:  11 am to 3 pm
      • Thursday: 10 am to 1 pm
      • Friday from 10 am to 1 pm
    • Kennedy Center: 34 W 134 St,  Between Lenox and 5th  Ave -- entrance through W 135 Street
      • Wednesday: 9 am to 1 pm 
    • St. Cecilia Pantry: 125 E 105 St between Park and Lexington Ave, Manhattan
      • Wednesday: 9 am to 12 noon
    • St. Augustine: 1168 Franklin Ave between 167 and 168 St. Bronx
      • Monday: 9 am to 12 noon
      • Thursday: 2 pm to  4 pm
  • Eviction prevention services also continue to operate and are working to prevent the accrual of rent arrears. For more information, please call the Catholic Charities Helpline at 1-888-744-7900
  • Immigration Division has been able to implement seminars and distribute critical information via electronic means, and our attorneys are still accompanying clients to those courts that remain open. For more information, please call the New Americans Hotline, 1-800-566-7636, Mon - Fri 9AM - 8PM, Sat-Sun 9AM - 5PM

Damayan Migrant Workers Association

  • Languages: English, Tagalog
  • 406 West 40th St. 3rd Floor, New York, NY 10018
  • Phone: (212) 564-6057
  • Helps labor trafficking survivors develop escape plans, secure emergency housing and financial assistance, access social and legal services, find employment, and facilitate family reunifications. Also engages in community and organizing for fair labor standards and labor trafficking.

Refugee Services Refugee Services (RS) within the Office of Temporary and Disability Assistance is the single state agency responsible for the implementation of services to refugees.

  • Find a program for refugees here.
  • Contact RS for information about services at (518) 402-3096.

Immigrant Rights and Services: Public Benefits Available to Immigrants Many important services and benefits are available to all people, regardless of immigration status.  Some of these services are for emergency needs. The services listed below are available to all people, including undocumented immigrants.

  • Children under 19 are eligible for health insurance under the State Children’s Health Insurance Program (SCHIP),
  • Pregnant women, children under 5 years of age, and mothers of babies up to 6 months old (or 12 months if breastfeeding) are eligible for nutrition education, nutritious food and breastfeeding support under Women, Infants and Children Program (WIC),
  • Prenatal care for pregnant women under the Prenatal Care  Assistance Program (PCAP),
  • Emergency medical care, including ambulance service,
  • Domestic violence counseling,
  • Immunizations,
  • HIV testing and counseling,
  • Emergency shelter,
  • Poison control hotline,
  • Food pantry services,
  • Child welfare and foster care services,
  • Public school education,
  • School breakfast and lunch programs,
  • Senior services and senior center programs provided by the Department for the Aging,
  • Services that protect against consumer fraud provided by the Department of Consumer Affairs,
  • Protection against discrimination provided by the Human Rights Commission,
  • Services and facilities provided by the Department of Parks and Recreation,
  • Services provided by the Department of Health and Mental Hygiene,
  • Public library services and special events,
  • Public transportation,
  • Police protection, and
  • Fire protection. If you are facing deportation and need a lawyer, you may ask for a lawyer by calling the State Office of New Americans Hotline at (800) 566-7636

The following are some benefits that only U.S. citizens and immigrants with certain legal status that are “lawfully present” can receive:

  • Supplemental Security Income (SSI),
  • Food stamps,
  • Cash assistance,
  • Public housing,
  • Section 8 Housing vouchers, and
  • Medicaid (non-emergency).

Services for Immigrants and Undocumented Individuals/Families Close to Throgs Neck/Coop City

There are no specific services for immigrants and undocumented individuals and families found in this neighborhood. Please refer to city-wide services listed above and the Hunter College NYC Food Policy Center’s other neighborhood resource guides to find the closest services to you.

Resources for People with Disabilities

Coronavirus is putting immense pressure on mobile and delivery services throughout New York City. Below are resources for people with disabilities who may already rely on these systems and/or need extra support during this time. Please call or email before visiting for updates about their services.

Center for Independence of the Disabled NY

  • Currently with customers via telephone only.
  • Manhattan office: 212-674-2300.
  • Queens office: 646-442-1520.
  • If they are unable to speak with you when you call, they will return all messages as soon as they are able.
  • ASL-speaking consumers can call the Manhattan office VP line at 646-350-2681 or the Queens VP line at 347-905-5088.
  • Coronavirus update
  • Food access
  • Transportation and Access-A-Ride

Crisis Services/Mental Health: Mobile Crisis Teams A mobile crisis team is a group of health professionals, such as nurses, social workers and psychiatrists, who can provide mental health services, primarily in people’s homes.

  • To request a team, call NYC Well at (888) NYC-WELL (888-692-9355)

Helping Hands for the Disabled of NY

  • Action Line: We are here for you 9am – 9pm, seven days a week at 718-606-9712
  • Food Pantry Available for Disabled People: We can bring food to you. 718-606-9712

NYC Mayor’s Office for People with Disabilities

NYC Mayor’s Office: Disability Service Facilitators Contact Information with EMAIL ADDRESSES and/or ASL VIDEO PHONES which may be helpful for people who are unable to hear and/or speak

Office for People with Developmental Disabilities: The Front Door The Front Door is the way OPWDD connects people to the services they need and want.  Once you enter, a person-centered planning process begins which helps you learn about and access service options taking your needs and desires into consideration.  It will also give you the chance to direct your own service plan or help your family member or loved one as they direct theirs.

  • The first step: Determine eligibility
  • If eligible to receive services: Begin planning process
  • Support and service options available: residential, employment, day habilitation, children’s services and aging services.

Contact the OPWDD regional office that covers your county (Manhattan 646-766-3220) to access the Front Door, or call the OPWWD Info Line at 1-866-946-9733.

Olmstead Rights: New York Disability Resources and Advocacy Organizations

  • Links to government agencies and disability rights organizations in New York.

Services for People with Disabilities in Throgs Neck/Coop City

  • JASA - Dresier Senior Center
    177 Dreiser Loop, Bronx, NY 10475
    (718) 320-1345

    • Services offered: JASA's mission is to sustain and enrich the lives of the aging in the New York metropolitan area so that they can remain in the community with dignity and autonomy.
    • Services affected by COVID-19:
      • Offices closed at this time due to COVID-19. Services only to those already registered with them, although many free sessions now conducted virtually to anyone interested.
      • Office Phone Hours:
        • Monday - Friday, 8:00AM-4:00PM

Citywide Non-Profit Organizations Offering Food Delivery and/or Mobile Markets

  • GetFoodNYC: a meal delivery program created by the City of New York to assist New Yorkers who are unable to access food themselves during COVID-19. 
    • Apply here by creating an account. Call 311 if you need help creating an account.
    • Intended for individuals and families affected by COVID-19 who meet the following criteria:
      • No members of the household can go out and get food because they are at increased medical risk or homebound
      • No neighbors or family members can go out and get food for you
      • Do not receive meal assistance from other providers (such as: Meals on Wheels or God's Love We Deliver); and
      • You are unable to afford meal delivery or grocery delivery
    • Households may place an order once every two days.
    • Each order contains 4 meals per person in the household. No household will receive more than 8 meals per delivery.
  • City Harvest: Mobile markets are still operating throughout the city. Please click here to find a mobile market in your neighborhood.
  • CityMeals on Wheels: Deliver meals to eligible New Yorkers over 60 years old.
  • God’s Love We Deliver: Deliver meals to eligible New Yorkers who are too sick to cook or shop for themselves.
    • Eligibility Requirements and Application Information here.
    • Require a Medical Provider to sign the application for services.
    • COVID-19 response: Sending all clients shelf-stable bags
    • Twitter Updates
  • Invisible Hands Deliver: A program delivering groceries and other essential items to populations vulnerable to COVID-19.
    • To request a delivery, use the form online or call (732) 639-1579 to request a delivery via phone
  • GoGo: GoGo turns on demand transportation companies like Lyft into services that can be accessed and monitored without a smartphone. You can order take-out food and/or groceries with GoGoGourmet and GoGoGroceries (see below). You may also request special accessibility services through GoGoGrandparent, though you do not have to be a senior (just 18+ years of age). 
    • Step 1: Register for GoGo by clicking here or by calling 1 (855) 464-6872.
    • Step 2: CALL 1 (855) 464-6872 and wait to hear: "Thanks for calling GoGo"
    • Step 3: 
      • PRESS 1 to immediately request a Lyft or Uber to your home.
      • PRESS 2 to request a Lyft or Uber to where we dropped you off last.
      • PRESS 3, 4 or 5 to request a Lyft or Uber to a custom pick up location (once you're registered please give us a call to set these up).
      • PRESS 6 to request a Lyft or Uber with an operator.
      • PRESS 0 to speak with an operator about scheduling requests in advance or anything else.
    • GoGoGourmet: Meals delivered to the door of your home (855) 754-5328
    • GoGoGroceries: Groceries delivered to the door of your home (855) 222-4919
  • Meals on Wheels America: Deliver meals to eligible Network of over 5,000 independently run local programs
    • Search for participating locations near you here. Requirements and eligibility vary from location to location. Some locations may also provide additional services, including pet food and medical supply delivery services.
  • GrowNYC Fresh Food Boxes: seasonal produce well below retail prices
    • Visit a Fresh Food Box site near you (see bullets below)
    • Pay $14 (or $15 at workplace sites) in cash, credit/debit, EBT/SNAP, or Health Bucks for next week’s share
    • Return the following week to pick up your share: 10-15 pounds of fresh, high-quality produce
    • All Fresh Food Box sites accept SNAP/EBT and Health Bucks
    • SUSPENDED: Hunter College, Brooklyn Army Terminal, 1 Centre Street, and Department of Health.
    • OPEN (operating outdoors): 
      • Lenox Hill Neighborhood House: 70th Street & 1st Avenue, 1st Avenue Entrance
      • Project H.O.P.E.: 854 Hunts Point Avenue
      • Family Health Center of Harlem: Now operating at East Harlem Health Action Center (below)
      • East Harlem Health Action Center: 158 E 115th Street
      • Uptown Grand Central: Southwest corner of 125th Street & Park Avenue
      • Montefiore: 871 Prospect Ave, Bronx (Friday's, 2-5pm)
    • See GrowNYC updates here.
  • Mutual Aid Groups:** **Click here to find the closest mutual aid group to you:
    • Request help online or call the Mutual Aid NYC Hotline
  • GrowNYC Farmers Markets and Youthmarkets: offering seasonal, fresh produce, for New York City residents. Locate a market near you here; most accept EBT/SNAP and Health Bucks 
    • Deemed essential businesses, GrowNYC reconfigured 80+ food access sites to keep them open and safe for shoppers, producers, and staff. ​
    • Working with community partners to deliver free Fresh Food Boxes to low income New Yorkers who are undocumented, unemployed, or struggling in high need neighborhoods. 
    • Building out distance learning resources to continue to support educators and the general public as learning spaces move remote.
    • Many Greenmarket producers are offering a variety of ways to purchase their products, from allowing customers to pre-order and pick up at a market, to direct home delivery and shipping products from their online stores. All of that information is available in one place at GrowNYC Greenmarket Alternative Sales Directory 2020
    • See GrowNYC updates here.
  • Common Pantry: Providing takeaway meals for hot breakfast and dinner programs
  • To sign up for the Nourish program, visit either our Manhattan or Bronx locations 
    • 8 East 109th Street, East Harlem
      • Monday-Friday at 2:30PM, hot meals
      • Saturday-Sunday at 4-5PM, Brown Bag lunches
    • 1290 Hoe Avenue, Bronx
      • Thursday and Friday at 10AM-2PM
      • Saturday at 10AM-2PM
    • For additional questions about services contact NYCPServices@nycommonpantry.org
  • Farms That Are Delivering: A database of farms nation-wide that are delivering locally and across the country.** **
    • Meat, produce, and dairy that can be ordered for purchase and delivery online

Additional Resources for New Yorkers

Case Management Services

  • See hitesite to locate a Case Management Agency near you

Supplemental Nutrition Assistance Program (SNAP)

  • SNAP provides food assistance for eligible New Yorkers. SNAP benefits can be used to purchase fresh produce and groceries at participating stores and online retailers.
  • All in-person Human Resource Administration (HRA) Appointments are CANCELLED.
  • All SNAP application and recertification interviews can now be done online/by phone.
  • Apply for SNAP online at www.nyc.gov/accesshra or by smart phone with the ACCESS HRA app. After you submit your application, complete your eligibility interview by calling 718-SNAP-NOW (718-762-7669) anytime between 8:30 AM and 5:00 PM, Monday to Friday.
  • If you cannot get SNAP benefits quickly enough and need urgent help, please call the Emergency Food Hotline at 866-888-8777. SNAP Application:
  • Apply online for SNAP here.
  • To locate a SNAP center near you click here. If you were already in the process of applying for SNAP:
  • Your Supplemental Nutrition Assistance Program (SNAP) case will stay open EVEN if you DO NOT….
    • Complete your eligibility interview in person if one was scheduled. You can still complete your eligibility interview by phone by calling 718-SNAP-NOW (718-762-7669) anytime between 8:30 AM and 5:00 PM, Monday to Friday.
    • Submit your 6-month periodic report. Please submit all required documents through the ACCESS HRA app’s mobile document upload feature.
    • Meet the Able-Bodied Adults Without Dependents (ABAWD) work requirements

Official SNAP Enrollment Centers in NYC - Human Resources Association (HRA)

There is at least one SNAP enrollment center location open in each of the five boroughs at this time. Please call rather than visiting: 

  • Bronx - Crotona S46*
    • 1910 Monterey Avenue, 5th Fl., Bronx, NY 10457
    • Phone: 929-252-7436 | Fax: 917-639-1107
    • Monday – Friday 8:30am to 5:00pm
    • This center includes a children's area that does not provide supervision.
  • Brooklyn - Clinton Hill #67
    • 495 Clermont Ave, Brooklyn NY 11238
    • Phone: 929-221-2809 | 929-221-1568
    • Fax: 917-639-2511 | HDU Fax: 718-639-7705
    • Monday – Friday 8:30am to 5:00pm
    • This center includes a Children's Corner, which provides supervision during limited hours.
  • Brooklyn - Coney Island #63
    • 3050 West 21st Street, Brooklyn, NY 11224
    • Phone: 929-221-3856 | 929-221-3867
    • Fax: 917-639-2515 | HDU Fax: 917-639-2516
    • Monday – Friday 8:30am to 5:00pm
    • This center includes a children's area that does not provide supervision.
  • Manhattan - Waverly S19
    • 12 West 14th St, 4th Fl., New York, NY 10011
    • Phone: 212-352-2524 | Fax: 917-639-2504
    • Monday - Friday 8:30am to 5:00pm
    • This center includes a Children's Corner, which provides supervision during limited hours.
  • Queens - Queens S53
    • 32-20 Northern Blvd., 2nd Fl., LIC, NY 11101
    • (Entrance on One Honeywell Street)
    • Phone: 718-784-6315 | Fax: 917-639-2492
    • Monday – Friday 8:30am to 5:00pm
    • This center includes a Children's Corner, which provides supervision during limited hours.
  • Staten Island - Richmond S99
    • 201 Bay Street, 2nd Fl., Staten Island, NY 10301
    • Phone: 718-390-6994 | Fax: 917-639-2537
    • Monday – Friday 8:30am to 5:00pm

Community-Based Organizations (CBOs) offering assistance with SNAP applications  Many CBOs provide help completing SNAP applications and screening applicants for eligibility. 

  • They DO NOT provide interviews (the final step of the application process) - this is only done at the HRA locations listed above. 
  • Due to COVID-19, interviews may not be required or may be completed by phone. HRA will contact you if they need more information after you apply. For the Site Finder, enter your address and choose Site Type “Food Stamp Center” to find a CBO offering assistance with SNAP applications close to you.
  • It is difficult to confirm the status of these organizations, so please always contact them before visiting. The Hunter College NYC Food Policy Center is continually reaching out to try to verify opening hours and temporary closures.
  • If you cannot go to a location, you can request reasonable accommodations (if you are working, elderly, or disabled; if you have problems with child care; if you have trouble traveling to a SNAP Center). Call HRA’s infoline at 718-557-1399 (free language translation services are available) or contact HRA online here. 

Retail store locations accepting SNAP in NYC: The SNAP Retailer Locator allows anyone to locate nearby SNAP-authorized retailers by entering a street address, city, and state, or zip code. Enter your starting location and select a retailer or map point to get details and directions.

Online retailers accepting SNAP in NYC:

  • Amazon
    • Add your SNAP EBT card here.
    • Amazon Restaurants is not currently operating
    • Amazon Fresh inventory and delivery may sometimes be unavailable; confirmation is available only at online checkout
    • Prime Now, Amazon Fresh, and Whole Foods Market are still delivering. Delivery customers always have the option to select “unattended delivery” (if no alcohol in order) during checkout if they prefer not to come into contact with others.
    • Check coronavirus updates here.
  • ShopRite
    • Do not accept EBT for delivery, just for pick up orders.
    • Still delivering
    • Implemented “drop at your door” service for delivery orders. Your driver will call or text you when they are on their way to make your delivery and your groceries will be left at your door unattended. (Provide your mobile phone number in the Delivery Instructions field at checkout when placing delivery orders.) Note, payment options may have changed to accommodate this service. *SNAP benefits cannot be used to pay delivery fees. 

Health Bucks Health Bucks is a coupon program that is run by the City of New York for individuals who receive SNAP benefits, to buy fresh, locally-grown produce. Health Bucks can be used at any NYC Farmers Market that accepts SNAP benefits. 

  • You MUST be a SNAP recipient to be eligible for Health Bucks.
  • For every $5 you spend at farmers markets using SNAP on an EBT card, you can automatically and immediately get $2 in Health Bucks
  • Pharmacy to Farm Prescription program
    • Receive $30 in Health Bucks when you fill your prescription for blood pressure medication at select pharmacies in Brooklyn, Queens and Manhattan
    • Sign up at any pharmacy listed below:
      • Brooklyn
        • Brooklyn Center Pharmacy at 104 Dekalb Ave., 11201 in Downtown Brooklyn
        • Myrtle Drug Care at 355 Myrtle Ave., 11205 in Fort Greene
        • Park Drugs at 801 Nostrand Ave., 11225 in Crown Heights
        • Whitman Pharmacy at 329A Myrtle Ave., 11205 in Fort Greene
      • Manhattan
        • Drug Mart II at 4873 Broadway, 10034 in Inwood
        • Dyckman Pharmacy at 199 Dyckman St, 10040 in Inwood
        • Nagle Pharmacy at 210 Nagle Ave., 10034 in Inwood
        • New Amsterdam Drug Mart at 698 Amsterdam Ave., 10025 on the Upper West Side
        • New London Pharmacy at 246 8th Ave., 10011 in Chelsea
        • New York City Pharmacy at 206 1st Ave., 10009 in East Village
        • Quick RX UWS at 909 Columbus Ave., 10025 in Upper West Side
      • Queens
        • Image Heights Pharmacy at 7501 37th Ave., 11372 in Jackson Heights
        • Jannat Pharmacy at 7203 35th Ave., 11372 in Jackson Heights
        • Nueva Vida Pharmacy at 81-25 37th Ave., 11372 in Jackson Heights
        • Superior Pharmacy at 80-05 Roosevelt Ave., 11372 in Jackson Heights

Special Supplemental Nutrition Program for Women, Infants and Children (WIC)

WIC provides nutrition for eligible pregnant and postpartum women and children. Fathers and caregivers can also apply for their children.

  • Normally WIC applicants must apply in person, but most centers are now working via phone.
  • Determine if you are eligible for WIC here
  • You do NOT need to be a US citizen to receive WIC
  • If applicants have all necessary documents, WIC benefits are effective immediately after application
  • Locate a WIC center near you here or call 1-800-522-5006
    • Those applying can make an appointment by calling one of the centers closest to them.
    • Remote services available only
  • For more information on WIC see the New York State Department of Health WIC website

Organizations Providing WIC Services close to Throgs Neck/Coop City (Please call rather than visiting)

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